FAQ

A: Overall it is always 0.2 % or lesser CPU consumption when SQL Planner will pull resource usage data, our tool is designed to pull only necessary data on specific frequency , for ex Heartbeat and CPU Usage will be pulled at 1 minute frequency , Block and deadlock are pulled at 10 minute of frequency , Storage usage are pulled at 6 hour of frequency etc to ensure there is least load while monitoring.

A: No , SQL Planner is generally installed in non production machine , it keeps pulling SQL server production server usage in SQL Planner database , and it generates load on SQL Planner machine.

A: it pulls only 100 rows per minute which will be 100 KB at maximum. Where as waits related data will be pulled in night , the amount of data will be that extended event would capture , generally it is approx. 30 MB in a day.

A: It has 2 level of security implemented

a) your own SQL server security and

b) At our application level security – which saves all credential in encrypted format.

c) Being SAAS based software, product resides within your own network and firewall hence it is totally under your firewall and network control.

d) Product default password should be changed post installation.
Exposing this application over internet / intranet or just at local machine configuration is totally in your choice and controllable by you.
SQL Planner is certified as 100% clean and secure by softpedia Lab.

A: If you have selected Email Server settings as “Send via Application Email Server” which is default setting , please check emails landing into SPAM folder , please mark that email in safe category , you will receive them in Inbox then. If you have choose “Send via my public email servers (Gmail, Hotmail etc.)” then perhaps your SMTP setting details are incorrect or Application do not support. You can also choose DB mail profile.
You will receive only 100 emails per day in trial version.
A: We created this solution to enable DBA to manage several SQL server, no matter where they are installed, from one central location and to save money and time. We have many feature in one application to save cost, making it a web browser based gives you feeling of in house SQL server online and accessible from anywhere, if you configure it so.
A: Due to security reason of your SQL server, when the application sense your login session inactive it log out automatically, you can login with your credential again to do normal activity.
A: Mostly via email or Skype Call, if required and if you permitwe will connect your screen via AnyDesk or Zoom screen meeting.

A: Our trial software is valid for 2 month , so you have ample amount of time to evaluate , and for any reason you are unhappy , we have no question asked 30 days of money back policy from day of purchase.

A: Yes, we will have to analyze the requirement and do the development that will be chargeable.
A: Yes, we will make an agreement and as per agile process we will start the work.